What to do if painting is damaged or you do not like painting after all?
You have seven (7) days to return the artwork in its original condition for a refund.
2. Use my packing to send painting back, if you do not have it please mail me for instructions on how to safely package artwork for shipment.
You will be responsible for insurance of the parcel and all return shipping costs.
Once the piece is safely returned to me, I will process your return and the amount owed will be refunded to your original source of payment in the same currency and using the same exchange rate as your original order (minus shipping costs and international customs fees, if any) within 7-10 business days of your merchandise return.
If the artwork is NOT returned in its original condition within the 7-day period, you will not be issued a refund.
Additional shipping fees may apply for international returns. Please note that these fees may possibly be avoided if you inform the courier that the item is a return—though I can't guarantee this.
Damaged or Lost Artwork:
In the case that painting is lost or damaged you will receive the new one if it's a print, if it's original than you may decide to buy another painting of same price or cancel buying all together. In some cases it will require to wait for insurance resolution.
2. I will contact you to discuss next steps.